Terms of Service

By placing a booking, paying a deposit, or otherwise using the services of Cheers to Celebrate(“Company,” “we,” “us”), you (the “Customer”) acknowledge that you have read, understood, and agree to be bound by these Terms of Service and the rental agreement set out below. If you do not agree, please do not use our services.

By signing this agreement, the Customer agrees to all terms and conditions contained herein and accepts full responsibility for the rented equipment during the rental period.

A 25% deposit is required to reserve the rental date. All deposits are NON-REFUNDABLE. Deposits reserve inventory and scheduling and are forfeited if the Customer cancels for any reason.

The remaining balance is due before or at setup unless otherwise agreed in writing.

For safety reasons, Cheers to Celebrate reserves the right to cancel or refuse setup due to rain, lightning, thunderstorms, high winds, severe weather, or unsafe ground conditions. If inclement weather occurs, the Company will not set up the inflatable. Deposits remain non-refundable.

The Customer assumes full responsibility for all rented equipment from delivery until pickup. The Customer is responsible for any damage, theft, vandalism, misuse, excessive cleaning, repair costs, or replacement costs. Customer agrees to pay the full cost of repairs or replacement if damage occurs beyond normal wear and tear.

Customer acknowledges that inflatable equipment involves inherent risks and voluntarily assumes all risks associated with its use. Customer agrees to release and hold harmless Cheers to Celebrate, its owners, employees, and affiliates from any claims, injuries, damages, or losses arising from use of the equipment.

If cancellation occurs before 7 days of the event, the client will be charged a cancellation fee of $150.

If cancellation occurs before 48 hours of the scheduled event or service, the client will be charged a cancellation fee of $250.

All other obligations under the original contract will be terminated upon payment of the applicable cancellation fee.

Customer must provide safe, level ground, adequate setup space, and access to electrical power when required. Cheers to Celebrate may refuse setup if the location is deemed unsafe.

Adult supervision is required at all times. No shoes, food, drinks, gum, sharp objects, face paint, silly string, pets, smoking, or unsafe activity inside or around the inflatable.

Customer agrees to be financially responsible for any damage, loss, theft, vandalism, excessive cleaning, or repair costs resulting from the use of the rented equipment during the rental period.

In the event damage occurs, Cheers to Celebrate will provide the Customer with written documentation and/or photographs of the damage along with an invoice for repair or replacement costs. Customer agrees to pay all such costs within ten (10) calendar days of receiving notice.

Failure to pay for damages may result in collection efforts, legal action, and recovery of all associated costs, including reasonable attorney's fees, court costs, and collection expenses, where permitted by law.

For the safety of all users and to protect the rented equipment, the Customer agrees to follow and enforce all of the rules below throughout the rental period:

• A responsible person over 18 years of age must supervise each inflatable at all times.
• Any soft play and/or other equipment hired must also be supervised by a responsible adult.
• The inflatable(s) must be secured to the ground at all times. The equipment must not be moved or re-positioned.
• No food or drinks are to be consumed on the inflatable (to avoid choking and mess).
• All shoes, badges and jewellery (e.g. large earrings, necklaces, etc.) must be removed to avoid damage to the equipment and injury to other users. It is recommended that spectacles and plastic alice bands are removed. Adults must remove high-heeled shoes before stepping on mats.
• Ensure that the equipment is not overcrowded and limit the numbers depending on the age and size of children using it according to the recommendations printed on the equipment.
• Do not allow children to take any hard or sharp objects onto the equipment, or anything large enough to block exits/entrances.
• Do not allow children to take balloons onto the equipment (burst balloons and strings can be a choking hazard).
• No party-poppers, henna, face paint, coloured streamers or "silly string" can be used near or on the equipment, as these may permanently stain the unit, for which you are liable.
• No water or other liquid to be poured or sprayed onto the equipment as it causes the surface to become slippery, damages soft play, and can result in subsequent bookings being cancelled if the equipment is too wet to be delivered.
• Inflatables must not be used in wind or wind gusts in excess of 24mph. Inflatables must not be used in heavy rain. Equipment must not be used in Thunder Storms.
• No smoking, barbecues, glass or animals on or near the equipment.
• Reckless or boisterous behaviour must not be allowed.
• Avoid large children and small children from using the equipment at the same time.
• Climbing, hanging, or sitting on the walls is dangerous and must not be allowed.
• Children must use slides one at a time and must not climb on the sides of the slide.
• Slides should be used in a sitting position, feet first — do not allow jumping from the top of the slide.
• Do not allow anyone to bounce on the step/front apron of the inflatable(s). The step is there to help users get on and off.
• No-one with a history of back or neck problems should be allowed on the inflatable(s).
• Do not allow users on the inflatable(s) during inflation or deflation.
• If the inflatable(s) are not being used for any part of the day, please switch the blower(s) off at the mains.
• In the event of rain please remove children from the inflatable(s) and place a table or similar object over the blower(s) to prevent water from being blown inside. Do not switch the blower(s) off.
• Ensure that the vent on the side of the blower is kept clear at all times.
• Should a blower overheat or lose power, immediately remove children from the inflatable and switch the blower off at the mains.
• You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us immediately.

We may update these Terms of Service from time to time. The terms in effect at the time of your booking govern that rental. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Questions about these terms? Reach out to us at hello@cheerstocelebrate.com or call (845) 320-3593.