Privacy Policy

This Privacy Policy describes how Cheers to Celebrate(“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, request a quote, book a rental, or otherwise interact with us. By using our services, you consent to the practices described here.

We collect information you provide directly to us when you make a booking or contact us, including:

• Your full name, email address, and phone number.
• The event address and delivery details where equipment will be set up.
• Booking details such as event date, rental items selected, delivery and pickup windows, event type, and setup surface.
• Messages and any other information you choose to share when you contact us.
• Payment information, which is collected and processed securely by our payment provider (see “Payments” below).

We use the information we collect to:

• Process and manage your booking, deposit, and remaining balance.
• Schedule, deliver, set up, and pick up your rental equipment.
• Communicate with you about your booking, including confirmations, receipts, and coordination before your event.
• Respond to your questions and customer service requests.
• Comply with legal obligations and enforce our agreements.

Payments are processed by Stripe, a third-party payment processor. Your full card details are entered on Stripe’s secure checkout and are not stored on our servers. We receive only limited information needed to confirm and manage your payment, such as the amount paid and a payment reference. Stripe’s handling of your data is governed by its own privacy policy.

We do not sell your personal information. We share information only as needed to operate our business—for example, with service providers who help us process payments, send email, or store data on our behalf, and when required by law or to protect our rights. These providers are only permitted to use your information to perform services for us.

We retain your booking and contact information for as long as needed to provide our services, maintain records of completed rentals, resolve disputes, and comply with our legal and accounting obligations.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request to access, correct, or delete the personal information we hold about you by contacting us. Please note that we may need to retain certain information to complete an active booking or to comply with legal requirements.

Our website and services are intended for adults booking on behalf of their households or events. We do not knowingly collect personal information directly from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, contact us at hello@cheerstocelebrate.com or call (845) 320-3593.